HireSicily Privacy Policy
Last updated: June 27, 2025

1. Data Controller
The Data Controller is HIRESICILY S.R.L., with registered office at Via Pietro Metastasio 1, 96012 Avola (SR), Italy. Certified Email (PEC): hiresicily@legalmail.it – Email: info@hiresicily.com. Tax Code and VAT No.: 02113470898.

2. Types of Data Collected
HireSicily collects various types of personal data:

Data voluntarily provided by users, such as name, surname, email address, phone number, and information related to booking requests, communications, or registration in the customer area.

Technical data, automatically collected when using the site: IP address, browser type, operating system, date and time of access, pages visited, and actions performed on the site.

Cookies and similar technologies, including technical, performance, and profiling cookies. More information is available in the Cookie Policy.

3. Purposes and Legal Bases for Processing
Data is processed for the following purposes:

Managing bookings and related services, including customer support, based on the performance of a contract.

Access and use of the Customer Area, including viewing bookings and documents, also based on contractual purposes.

Sending promotional communications and newsletters, based on the user’s explicit consent.

Improving the website and performance analysis, based on the legitimate interest of the Data Controller.

Profiling and remarketing through automated tools (e.g., Facebook Pixel, Mailchimp), only with prior consent.

Processing online payments through third parties (Stripe, Klarna, HeyLight), based on contractual and legal obligations.

Legal compliance, such as tax obligations and anti-money laundering requirements.

4. Third-Party Services
HireSicily relies on the following third-party providers:

Google Analytics, Maps, and YouTube, for statistical analysis, interactive maps, and embedded videos.

Facebook and Instagram (Meta), for personalized advertising and remarketing campaigns.

Mailchimp, for managing newsletters and post-booking automations.

Stripe, Klarna, and HeyLight, for processing payments.

Skyscanner, for additional flight and car rental services.

Zendesk and TripAdvisor, for customer service and review management.

All these entities act as data processors and guarantee compliance with the GDPR. Some of them may be located outside the European Union.

5. Data Transfers Outside the EU
Some data may be transferred to countries outside the European Economic Area, particularly to the United States. Such transfers occur only with entities that provide adequate safeguards, in accordance with Articles 44 and following of the GDPR, through:

Standard Contractual Clauses (SCCs) approved by the European Commission;

The EU–US Data Privacy Framework, where applicable.

6. Cookie Consent Management
The site uses a banner that allows users to give explicit consent for non-technical cookies. Users may review and change their preferences at any time. All details are available in the Cookie Policy.

7. Profiling and Automated Marketing
Profiling is carried out through automated tools (e.g., Facebook Pixel and Mailchimp) for sending personalized communications. This activity only takes place with the user’s consent, which can be withdrawn at any time.

8. Customer Area
Registered users can access a dedicated area to manage bookings, download documents, and update their data. The personal data entered is stored for contractual purposes for up to 10 years, or until a deletion request is made.

9. Data Retention Periods
Personal data is retained as follows:

Booking data and tax obligations: up to 10 years;

Analytics cookies: up to 13 months;

Marketing purposes: until consent is withdrawn;

Customer Area data: until account deletion, or up to a maximum of 10 years;

Technical logs: as required by applicable regulations.

10. User Rights
Users have the right to:

Access, rectify, erase, and restrict the processing of their personal data;

Object to processing for marketing or profiling purposes;

Request data portability;

Withdraw consent at any time.

Requests can be sent to info@hiresicily.com. Users also have the right to lodge a complaint with the Data Protection Authority.

11. Data Security
HireSicily adopts technical and organizational security measures to protect personal data, including:

Data encryption and HTTPS connections;

Regular backups;

Firewalls and antivirus software;

Controlled access and staff training;

Non-disclosure agreements (NDAs) with external processors.

12. Changes to This Policy
Any changes to this privacy policy will be published on this page with the updated date. In case of significant changes, users may be notified via banner or email.

For more details, please also refer to our Cookie Policy.